1. The 7-Day Money-Back Guarantee
We are confident in the elite quality of our 120-Day Master Cyber Security program. If you enroll, participate in the training, and determine that the curriculum does not align with your career goals, you are eligible for a complete refund within the first seven (7) days of your original purchase date.
2. Refund Eligibility Criteria
To ensure fairness and protect our proprietary training environments, the Guarantee is subject to the following standard conditions:
- Your formal refund request must be submitted via email within exactly 7 calendar days of your payment timestamp.
- You must have completed less than 20% of the overall course modules.
- You must not have downloaded the core syllabus files, automated scripts, or proprietary cheat sheets from the learning portal.
3. How to Process Your Refund
To initiate a refund, simply email our dedicated support team at contact@cyberhostacademy.com. Please include your order receipt and the email address associated with your student account. Our team will review your account metrics and process your approved refund within 5 to 7 business days.
4. Non-Refundable Scenarios
Refunds cannot be issued under the following circumstances:
- Requests made after the standard 7-day window has expired.
- Accounts flagged for violations of our Terms & Conditions (e.g., unauthorized sharing of course credentials, piracy, or illegal deployment of attacks taught in our labs).
- Payments processed via third-party financing or EMI providers (these are subject to the specific finance provider's cancellation policies).